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Nurse practitioner and APNA member Denise Lyons reflects on working as a nurse practitioner in primary health care in Australia.
Becoming endorsed as a nurse practitioner requires registration as a registered nurse, as well as a Master’s degree in nursing and advanced clinical training. Nurse practitioners also undergo a rigorous process to gain endorsement by the Australian Health Practitioner Regulation Agency (AHPRA) and adhere to a code of ethics. There is a large body of evidence that suggests nurse practitioners deliver the same quality of care as doctors, and patient outcomes for nurse practitioners were comparable to physicians.
As most nurse practitioners start their careers as registered nurses, they are usually empathetic, attentive and good listeners, who provide holistic patient-centred care. Nurse practitioners working in primary care tend to focus more on prevention and, as we are educated differently than our medical colleagues, we have different models of how we care for patients. Nurse practitioners work in a collaborative care model with doctors and these roles complement each other to improve patient outcomes.
Care costs and avoidable hospitalisations are at their lowest when patients are treated by an optimal mix of primary care professionals, with everyone in the team working at the top of their scope of practice.
Barely a week passes without being asked: "Why would you take on all of that extra responsibility for not much more pay?” “Why didn’t you just go to medical school?” “Why do you work in primary care – you’d make more money in the acute sector?” And my answer? I love working as a nurse practitioner in primary care and being a member of a general practice team, where we complement each other’s skills and abilities to get the best health outcome for our patients. It is the best job I have ever had.
The pinnacle of clinical care pathway for nursing is the nurse practitioner’s role. I would encourage other nurses who are considering the nurse practitioner role to jump right in. The nurse practitioner role was introduced in Australia in 20001. Since then, nurse practitioner positions have been established in all states and territories and in a number of disciplines. Nurse practitioners are playing an increasing role in meeting service system gaps, improving health outcomes, and potentially contributing to a reduction in healthcare costs by delivering care that is flexible, innovative, and professionally rewarding2.
There are over 1,000 nurse practitioners working in Australia, and a recently published paper identified 77 privately practicing nurse practitioners in Australia, with the highest proportion of participants specialising in general practice or primary care, mental health and aged care community settings3. Although the number of nurse practitioners working in primary care is currently small, numbers are growing in response to recent policies, including changes in legislation allowing endorsed nurse practitioners working in collaboration with a medical practitioner to access the Medicare Benefits Schedule (MBS) and Pharmaceutical Benefits Scheme (PBS)4. The Australian Government is also encouraging primary care practices to consider working with nurse practitioners to improve the effectiveness and efficiency of the healthcare system5.
Nurse practitioners working in primary care tend to focus more on prevention and, as we are educated differently than our medical colleagues, we have different models of how we care for patients.
Nurse practitioners practice in accordance with Commonwealth, state and territory legislation and professional regulations. This includes each state and territory’s poisons and/or therapeutic goods legislation, as well as other legislation relevant to the nurse practitioner scope of practice and professional role such as notifiable diseases legislation. Most states and territories have developed strategies and/or tools for developing and implementing the nurse practitioner role in their own jurisdiction. Regulation and endorsement of nurse practitioners is controlled by AHPRA working in cooperation with the Nursing and Midwifery Board of Australia (NMBA).
The NMBA governs the professional conduct of nurse practitioners. Its publications are the core standards for nurse practitioners in Australia which include6:
To be eligible for endorsement as a nurse practitioner, the registered nurse must demonstrate the following7:
'At times I feel like part of the role description should include ‘ambassador’, as I spend a lot of time educating stakeholders and have developed a quick one minute elevator speech to explain the role in almost any situation.'
Nurse practitioners can provide benefits for patients including increased access to more timely appointments and more choice of practice team member. This has the potential to improve patient satisfaction and health outcomes. Nurse practitioners can prescribe some medicines, order and interpret diagnostic tests, and refer patients to other health professionals. This can provide flexibility for general practitioners who may decide to take on more patients or to lighten their case load by referring appropriate patients to the nurse practitioner for collaborative case management, patient education and review. These opportunities reconfigure how the practice team works, by improving teamwork and enhancing shared patient encounters, which can contribute to greater job satisfaction for all team members. This has certainly been my experience.
Economic benefits for general practices include opportunities to generate new revenue streams through MBS billing and gap fees, and potentially by working differently as a practice team. The practice can realise cost efficiencies, for example by increasing practice capacity while reducing average cost per consultation. As general practitioners do not have to be involved in patient consultations, there is no need for patients to wait for the general practitioner’s sign off as the consultation can be billed under the nurse practitioner provider number. This also removes unnecessary duplication of work in cases where patients might otherwise see a nurse practitioner rather than a general practice nurse and general practitioner.
Thus the addition of a nurse practitioner to a primary health care team has the potential to address workforce issues and potential shortages. The nurse practitioner also offers a more efficient mix of clinical skills within the overall practice team – the right person delivering the right level of service at the right time. And the challenges? Yes there are a few, but they have not been insurmountable in my experience.
Recognition and acceptance of the nurse practitioner role by other healthcare professionals, patients and the general community
There has been very good support and enthusiasm for this role from both patients and general practitioners. A huge part of the process has involved education of patients and other healthcare professionals. At times I feel like part of the role description should include ‘ambassador’, as I spend a lot of time educating stakeholders and have developed a quick one minute elevator speech to explain the role in almost any situation. As there are strategies and/or policies supporting and promoting the nurse practitioner role in place around most states and territories, I am optimistic that the role will become ‘normalised’ over time. It is heartening to know that there is very strong evidence of patient satisfaction with care provided by nurse practitioners and this body of evidence is growing.9
Cost of education
Study assistance schemes and scholarships for nurses are available in most states and territories, which can provide financial support for the costs of undertaking tertiary studies.
Lack of a clear career pathway
It is important to clearly identify the need and justification for the role before implementation. I don’t believe that I would have found as much professional satisfaction in the role without the cooperation and support of the fantastic healthcare team I work in. They have provided assurance of the availability of a nurse practitioner position and ongoing support before I undertook the commitment to study. I have also received great support from the Australian College of Nurse Practitioners, the national peak body for nurse practitioners in Australia.
My initial impetus for moving into the nurse practitioner role was to increase patient access to care, to provide a cost-effective and high quality care, and to improve my overall satisfaction at work by increasing my ability to work autonomously. I can honestly say these goals have been met, and I love my job! I would encourage any nurses who are thinking of taking the step to do so. You won’t regret it.
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