Supported by Health Professionals Bank. The results of this survey equips APNA members with information on the workforce conditions of your profession, and helps APNA’s develop evidence-based policy and programs relating to the primary health care nurse workforce and to advocate for you.
What do Consumers want from Primary Health Care
Consumers want care that works in partnership with them, their families and their communities, care that puts patient-centred care at the forefront of primary health care.
This presentation will comment briefly on the results of the consumer surveys discussed by the previous speakers. Then we will outline a different approach to consumer engagement through building on some important World Health Organisation principles to achieve patient-centred care in primary health care and why this is an important approach to achieving better health outcomes.
Presented by Jan Donovan, Consumers Health Forum of Australia